Qualities to Look for in a Restoration Company

restoration companyWhen you experience a disaster affecting your residential or commercial property, you have so much on your mind.  One of your top priorities is hiring a restoration company to remediate the damage and restore your property.  As you consider who to trust with this important task, these are some qualities that you should look for.

Licensed, bonded, and insured

There are a lot of charlatans out there who will make promises, take your money, and then leave you with work that goes undone.  To avoid these swindlers, at a minimum, you need to make sure that your restoration company is licensed, bonded, and insured.  These qualifications tell you that a company is a legitimate business.  This doesn’t always ensure that they have the knowledge and ability to finish the job, but at least you can know that they are a real company.  (Of course, Moore Restoration is licensed, bonded, and insured.)

Knowledgeable and Experienced

Fire, water, or mold restoration may seem like an easy task.  The truth is that it is very complex and leaves little room for error.  Making mistakes or leaving work unfinished can result in further damage.  For that reason, it is important that your restoration company is knowledgeable and experienced. If they don’t know what to do and have experience doing it, you could be the one who pays the price with continuing problems!  At Moore Restoration, we make sure that our employees are training on an ongoing basis so that they are equipped with the best industry practices.  Even our staff who answer your calls are trained employees who understand how to best help callers.

Reputable

When you hire a restoration company, it’s hard to know how your interaction with a restoration company will end.  However, there are sure to be others in your area that have already been through the process.  Check to see what kind of a reputation a company has before engaging with them.  Reviews are easy to find online, and you can get a pretty good idea of the character of a company by checking out what former customers have to say about them.  Moore Restoration is proud of our reviews.

Available

You can’t schedule your disaster so you need your disaster recovery team to be ready to go when you need them.  Damaged property needs to be dealt with right away or it can undergo further deterioration.  If your restoration company can not begin work right away or if they can’t commit to getting the project done in a timely manner, you’re probably better off to find someone else. We have technicians ready for immediate dispatch whenever you need us!

Competent

The bottom line is that you want a restoration company that is able to finish the work of remediation, restoration, and rebuilding in a competent and timely manner. You want the job done right!  This is hard to judge, especially before beginning the project but you can look at the characteristics above as a start as well as evaluating whether the company seems to have the resources to complete the work.  Moore has an experienced team of trained technicians and a well-maintained fleet of equipment.  To see some of the bigger projects we have worked on, visit the Our Work page on our website.  We are ready for any job, start to finish!

Restoration of water damage, fire damage, and mold damage is a serious and complex task. It is best left to professionals who know what they are doing rather than trusting it to unreliable, unproven businesses or individuals who may not do quality work or even finish the work at all.  Trust Moore Restoration with your water restoration, fire restoration, or mold restoration needs. We will not let you down!